Patient-119

Additional Patient Stories about Failed Communication

Read about Patient-1 where Sunrise Hospital and Dr. Michael Bradford at Nevada Orthopedic & Spine Center refused to tell the patient what went wrong during surgery and did not inform the patient that she had died during surgery due to being overdosed by the physician who was pretending to be an anesthesiologist. The patient was severely harmed and is continuing to suffer while Sunrise Hospital and Dr. Bradford remain silent and in hiding.

Read about Patient-5 who went to Sunrise Hospital and died after surgery. Poor communication and withholding information. The patient's daughter says her mother died at Sunrise Hospital because of the worst surgeon ever. She received NO HELP from staff when her mom died after surgery. She was traumatized by the extremely poor medical care and the death of her mother caused by Sunrise Hospital.

Read about Patient-10, an infant suffered serious brain injury at Sunrise Hospital due to untreated anemia, doctors withheld critical information and provided false and misleading information in the discharge summary. Jury awarded $14.5 million to the family.

Read about Patient-17 where Dr. Michael Bradford at Nevada Orthopedic & Spine Center failed to tell the patient he had bone cancer and only sent the patient for pain management. The patient died a horrible, painful death.

Read about Patient-21 where Sunrise Hospital failed to tell the patient he had colon cancer and instead put him through numerous horrible tests and surgeries. The coroner refused to do an autopsy, so his family paid for a private autopsy. The family finally got the truth when the private autopsy report showed that Miles died from an aggressive form of colon cancer that had spread to every organ in his abdomen.

Read about Patient-30 who received very little medical care and said the communication was nonexistent.

Read about Patient-33 where Dr. Holman Chan at Nevada Orthopedic & Spine Center lied to the patient when he failed to tell her that he broke her femur during surgery.

Read about Patient-41 who was a patient at Sunrise Hospital for 3 weeks. The patient received no diagnosis, no answers, and poor communication.

Read about Patient-55 who was mistreated, misdiagnosed and ignored at three hospitals in Las Vegas even though the patient needed surgery.

Read about Patient-59 who received very little communication from doctors at Sunrise Hospital. Patient was not properly cleaned and was frequently left alone during treatments, including physical therapy.

Read about Patient-60 who spent 3 days at Sunrise Hospital. His procedure was canceled and rescheduled multiple times, but the procedure never happened. Staff was disorganized and inept and provided very little communication.

Read about Patient-61 who was treated for "alleged pneumonia" at Sunrise Hospital. Days later, the family learned from a home healthcare nurse who reviewed the medical records that the patient had actually suffered a heart attack and had a blood infection. Sunrise Hospital never told the patient's family. Dangerous lack of communication.

Read about Patient-70 who received zero communication from Sunrise Hospital regarding his condition or treatment.

Read about Patient-90 who was a patient at Sunrise Hospital for 11 days. Received very little medical care. Lack of communication and no answers from the doctors.

Read about Patient-155 who was at Sunrise Hospital in the ICU. There was very little communication between the doctors and nurses. The doctor put a DNR (Do Not Resuscitate) Order in the patient's chart without her permission. When the family learned about it, they had it removed from her record.

Read about Patient-197 who went to Sunrise Hospital with kidney problems. Poor communication and long wait times. Sunrise Hospital incorrectly labeled her condition as only urinary tract infection. They took her personal belongings. Patient has lost confidence in this hospital. (Learn about the $12 Billion that is wasted annually in U.S. hospitals due to communication inefficiencies.)

Read about Patient-199 who went to Sunrise Hospital for seven days. Patient says the doctors suck. Nonexistent, uninvolved ghosts, nowhere to be seen. Zero communication and zero involvement. The worst group of doctors in the history of the world!!

Read about Patient-204 who went to Sunrise Hospital. Patient was left on a bedpan for over an hour. Communication was very poor. Facility was dark, dirty and poorly maintained. Staff was rude, dismissive and lacking compassion. Patient cannot recommend Sunrise Hospital.

Read about Patient-215 who went to Dr. Ronald Hillock at Nevada Orthopedic & Spine Center for knee surgery. The patient was on the operating table when they discovered they did not have the correct part. The patient never heard from Dr. Hillock again. Zero communication. Patient found a better surgeon.

Read about Patient-221 who went to Sunrise Hospital multiple times with the same symptoms. Received very little medical care and was discharged each time without proper evaluation. Staff had very little empathy, and the care felt rushed and dismissive. Patient says Sunrise Hospital staff needs training on compassion, communication and patient safety.

Read about Patient-224 who went to Sunrise Children's Hospital with a broken elbow. Another bad experience and a child was suffering. This 5-year-old child was left waiting for more than 24 hours, with no food. Staff failed to keep the family informed. Patient says Sunrise Hospital is NOT serving patients --- they are only serving the bank accounts of the executive office.

Read about Patient-235 who went to Sunrise Hospital by ambulance which is very far from his home. Did they have an agenda for bringing him to Sunrise Hospital? Awful place. Waiting room is filthy. Security guards threatened to take my phone if I took one more picture. Communication with the doctors at Sunrise Hospital is a tiny bit less convenient than having dead people renovate your kitchen through the use of a ouija board!!!

Read about Patient-246 who went to Sunrise Hospital. Poor communication between staff and patients. There are reasons why this hospital is rated so low. Patient says you will die waiting in the Emergency Room at this hospital, and this is the first and last time this patient will come here.

Read about Patient-251 who went to Sunrise Hospital. Horrible, dreadful, miserable care. Communication is ridiculous and confusing. You will get different answers every time. Patient says just because they are covered by news a lot, does NOT mean it is a good hospital. Warning to patients entering this hospital.

Read about Patient-274 who went to Sunrise Hospital. Entire experience was excruciating and terrible. They kept me in the hallway for 2 days, including 24 hours without food. Doctors have no clue about what they are doing. No communication. Do NOT send your loved ones here. This place should be shut down!!

Read about Patient-298 who went to Dr. Bradley Baker at Nevada Orthopedic & Spine Center. Horrible care. The worst!! Patient was in excruciating pain and unable to lift his leg. MRI showed torn ACL and PCL, but Dr. Baker said it is arthritis and there is no cure. Lack of communication from the office. Patient says he will NEVER AGAIN go to Nevada Orthopedic.

Read about Patient-304 who went to Sunrise Hospital with severe abdominal pain. Patient was discharged after only 30 minutes. She came back 3 more times and received the same lack of care and quick discharge. Patient says Sunrise Hospital lacks the empathy, communication and patient-centered care that every Emergency Room should provide. She does NOT recommend Sunrise Hospital to anyone seeking thoughtful or effective emergency care.

Read about Patient-307 who went to Sunrise Hospital. Poor leadership. Not enough beds. People are lined up in the hallways. Communication is NOT equitable and care is subpar, not compassionate, and not efficient. Never let a wealthy hospital make you believe that negligent care is okay or the only option. Hold these hospitals and their workers accountable for humane and compassionate care!!

Read about Patient-324 who went to Sunrise Hospital. Staff are non-responsive. Beds are so close together they are practically touching. Horrible smell of urine. Lack of communication. No baths, no pitchers of water, and no communication. Felt like I was in a nightmare that would not end. Patient says "What happens in Vegas should NOT stay in Vegas!! Get the word out!! DO NOT use Sunrise Hospital!!"

Read about Patient-327 who went to Sunrise Hospital. Extremely disappointing experience. The patient's family has serious concerns about how the patient's care was handled, including lack of clear communication and explanations regarding his treatment. They have specific concerns about the lack of communication from Dr. Francis R. Tan and are asking Sunrise Hospital for answers and transparency about their father's care.

Read about Patient-335 who went to Sunrise Hospital. Nightmare experience. Elderly woman with a broken hip had to wait in the Emergency Room for 2 days before they finally moved her to a patient room. Numerous surgery delays, but the family was not kept informed. Very poor communication. Ridiculous security procedures. Long discharge process. The patient finally made it out of this nightmare hospital!!

Read about Patient-350 who went to Sunrise Hospital. The level of care and communication is beyond deplorable!! Patient coded, but the family was NOT notified. A nurse advised the family (wrongly) to stop treatment and move him to hospice. The family did NOT accept that bad advice. They removed the patient from Sunrise Hospital, and he is recovering in a better facility.

Read about Patient-374 who went to Sunrise Hospital. Serious concerns about communication, privacy, medication management, patient care, and billing. Patient never saw a doctor and never received his daily medications. The hospital tried to get the patient to stay longer, but he had not seen a doctor, he was improving, and there was no medical reason for him to stay. Patient left the hospital and went back to his home state.

Read about Patient-378 who went to Sunrise Hospital. Worst hospital ever. Poor communication. Employees are rude and disrespectful to patients and visitors. Patient's cell phone was stolen. Protect your personal property.

Who is Liable for Failure to Communicate a Diagnosis?

A failure to communicate diagnosis occurs when a medical professional does not adequately relay essential diagnostic information to the patient. This can happen at any stage of the healthcare process, from failing to inform a patient of test results to omitting critical updates about a developing condition.

Common examples include:

• Not informing a patient of abnormal lab or imaging results.
• Delaying the delivery of a life-altering diagnosis such as cancer or a chronic illness.
• Communicating test results to the wrong patient.
• Failing to follow up or misinterpreting the need for urgent intervention.

Liability doesn’t stop at the doctor. Other healthcare professionals and institutions may also be responsible:

• Primary care physicians
• Radiologists who fail to report findings
• Nurses or medical assistants who don’t relay results
• Hospitals that lack proper communication protocols

When a diagnosis is documented in the EHR (Electronic Health Records) but never actually communicated to the patient, both the provider and the system may be held responsible for negligence.

Patient-119 went to Sunrise Hospital. She said Sunrise Hospital completely fails at communication. They don't explain anything to patients or caretakers.

Zero communication. Zero accountability. Stay away.

Just say NO to Sunrise Hospital