Who to Call
If you have found this website, it is likely you have already been harmed by Sunrise Hospital. We assume you have already tried to get help from your doctor and Sunrise Hospital, with no success.
We are providing the following list of people and organizations you can contact. However, the doctors, hospitals and corporate owners have been playing these games for decades, so the system is designed to protect them.
First step, if you are in serious condition, seek medical help at a different hospital. Do not wait, because Sunrise Hospital will not help you. Remember, they have very low ratings (rated only ONE STAR by Medicare) and hundreds of negative reviews.
Keep in mind that UMC is owned by the state of Nevada, and all other hospitals in Las Vegas are owned by corporations and billionaires. That means UMC is focused on providing medical care instead of being focused on making money for the billionaire owners.
Second step, tell your story to everyone, and post it on social media. Corporations do not like to have their bad deeds exposed.
Third step, search for people who have experiences like yours, share your stories and ask what they did to find help.
The key is to spread your story far and wide.
Media
The media will not help you unless you have an attorney and have filed a lawsuit. Learn about “corporate capture” (corporate control of the media).
Elected Officials
The elected officials will only tell you to file a complaint with the Nevada Medical Board. The list of elected officials includes Nevada representatives in the U.S. Congress, Nevada legislature, Nevada Governor, Nevada Attorney General, Clark County District Attorney, Las Vegas Mayor, Henderson Mayor, etc.
Nevada government agencies
Nevada Division of Public and Behavioral Health (file a complaint)
Nevada Medical Board (file a complaint)
Nevada Health Link (file a complaint)
LVMPD (police station)
To file a criminal complaint against your doctor, contact your local police station (LVMPD). They can accept your complaint and investigate. You can read the case of Dr. Dipak Desai to learn about criminal charges against a doctor in Nevada.
- Dr. Desai was convicted of criminal charges including nine counts of insurance fraud, seven counts of performance of an act in reckless disregard of persons or property resulting in substantial bodily harm, theft, two counts of obtaining money under false pretenses, and second-degree murder.
Medical Organizations
You can file a complaint or share your story with medical organizations. It is important to share your story, so they are aware you were harmed and who was involved. If they investigate your complaint, they can revoke your doctor’s medical license or membership, and they can take action against the hospital.
Check your doctor’s website to see which organizations he belongs to and where he has membership. Here are a few common ones:
American Board of Orthopaedic Surgery (ABOS)
American College of Surgeons (ACS)
American Heart Association (AHA)
American Medical Association (AMA)
American Surgical Association (ASA)
Joint Commission
https://www.jointcommission.org/en-us
Nevada Health Authority
(formerly known as Bureau of Health Care Quality and Compliance, HCQC)
Nevada Hospital Association (NVHA)
Nevada Orthopaedic Society (NVOS)
Royal College of Physicians and Surgeons of Canada
Hospitals
You can contact the owners or patient advocates. However, the corporate owners are focused on making money for their billionaire owners, and the job of patient advocates is mainly focused on protecting the hospital.
University Medical Center (UMC)
University Medical Center (UMC) is owned by the state of Nevada. This is a huge benefit because they are focused on providing medical care instead of being focused on making money for their billionaire owners.
The other hospitals in Las Vegas are owned by corporations/billionaires.
Dignity Health owns:
https://www.dignityhealth.org/
St. Rose Dominican Hospital, San Martin Hospital
St. Rose Dominican Hospital, Sierra Hospital
HCA Healthcare owns:
https://www.hcahealthcare.com/
MountainView Hospital
Southern Hills Hospital & Medical Center
Sunrise Children’s Hospital
Sunrise Hospital & Medical Center
Prime Healthcare owns:
https://www.primehealthcare.com/
North Vista Hospital
Valley Health System owns:
https://www.valleyhealthsystemlv.com/
Centennial Hills Hospital Medical Center
Henderson Hospital
Spring Valley Hospital Medical Center
Summerlin Hospital Medical Center
Valley Hospital Medical Center
West Henderson Hospital
We are providing this list of people and organizations you can contact. However, be aware that doctors, hospitals and corporate owners have been playing these games for decades, so the system is designed to protect them.
Additional websites where you can post a comment or complaint
Trust your instincts when posting comments on websites. If there are too many positive reviews and especially if there are a lot of positive reviews that are close together, keep in mind that up to 42% of positive reviews are fake.
On the flip side, if there are only a small number of comments but the doctor or hospital has been in business for many years, they might have deleted their previous review pages and started over.
- For example, Dr. Michael Bradford has been practicing medicine for 39 years, but he has only 4 reviews on Yelp.
In addition, many of the review websites are tightly controlled and “scrubbed” to protect doctors and hospitals. They have strict limits on what can be posted. They scan every comment for keywords before they allow it to be posted. For example, some websites will not allow you to post any comment if it says anything “unpleasant” about the doctor.
What is the point of having a review website if they cherry-pick what they allow? And some websites allow the doctors and hospitals to remove negative reviews.
As a reminder, read the information we posted about Fake Reviews.
Here are a few websites that you might consider:
Better Business Bureau (file a complaint) – Usually a waste of time. They often “close” the complaints but do not get any resolution for the customer.
Complaints Board (post a comment).
- The owners of Complaints Board posted a warning about Sunrise Hospital, stating: "We ask reviewers to be cautious when dealing with Sunrise Hospital and Medical Center and using their services, and to carefully read the experiences of other customers on Complaints Board, because who is warned is armed, you know."
Google Maps (post a comment). It appears that Google Maps may contain a lot of fake reviews due to the high number of positive reviews for certain doctors and hospitals, especially because there are batches of positive reviews that are posted close together on the timeline. It has been reported by commenters that they posted negative reviews which were quickly buried by a bunch of positive reviews.
RateMDs (post a comment)
Yelp (post a comment)
Please contact us if you want to share your story or ask questions.