Patient-139
No Medical Care and None of His Prescription Medications for 8 days at Sunrise Hospital
Patient--139 went to Sunrise Hospital and was admitted. Poor medical care, and the staff would not clean the patient or change the linens. The family sought help from the supervisor, the charge nurse, the patient advocate, and the CEO's assistant. No help.
My family member came in on Saturday to the ER (emergency room) at Sunrise Hospital. She was admitted.
Sunday night she had an "accident' and needed to be cleaned up. The staff told her to go back to bed and said "we don't change linens."
We spoke to the house supervisor and the charge nurse.
We called the patient advocate and left a voicemail on Monday.
As of Friday, the patient advocate has not called us back.
We also called and spoke to the CEO's assistant on Monday.
The only person that called back was the manager on the floor.
I feel this hospital doesn't care at all, and they need to go back to the basics on care.
How they treated my family member was awful.
What should be done with lazy and incompetent employees, unresponsive management and bad leadership?
Patient-139 went to Sunrise Hospital and was admitted. Poor medical care, and the staff would not clean the patient or change the linens. The family sought help from the supervisor, the charge nurse, the patient advocate, and the CEO's assistant. No help.
NOTE TO READERS: Many of the complaints about Sunrise Hospital include comments about poor medical care, lack of communication, staff not responding to patients' requests for help, etc. The hospital needs to eliminate under-performing employees (executives, doctors, nurses and other staff).