Patient-47
No Medical Care and None of His Prescription Medications for 8 days at Sunrise Hospital
Patient-47 is an infant with a head injury. His parents took him to Sunrise Children's Hospital and had to wait several hours to get medical care and stitches. This was not a staffing problem. It was just incompetent management.
The service at Sunrise Children's Hospital is super disappointing.
The operation/work flow in the children's emergency department is not efficient and has low quality of care for infants and children.
I came in with my 22-month-old-boy with a head injury. I had to register him, then wait for the ED tech to call me. That took 30 minutes.
When she did, all she did was get his weight --- and no other vital signs.
She told me to sit down until the triage room was available, then a nurse will call me.
Forty (40) minutes later, we finally got in the triage room --- just to get his full vitals sign and a Motrin.
Then we had to sit down and wait 2-4 hours, until they finally did stitches.
The order of operations in the children emergency department is disappointing.
I hope the leader of the hospital will look into it and help improve this workflow. I understand understaffed, but it was not staffing issues.
Patient-47 at Sunrise Children's Hospital. This was an infant with a head injury, and he had to wait several hours to get medical care.
This was NOT a staffing problem. It was lack of organization and incompetent management.
Just say NO to Sunrise Children's Hospital